ATTAQUER RETURNS

TO RETURN AN ITEM SIMPLY
FOLLOW THE INSTRUCTIONS ON
YOUR RETURNS FORM, WHICH
IS LINKED AT THE BOTTOM OF
YOUR ORIGINAL ORDER AND
SHIPPING CONFIRMATIONS.

For anywhere in the world EXCLUDING USA, Canada, the EU and the UK, please post your return along with the completed return form (at the bottom of your order confirmation) to:

Attaquer Pty Ltd
PO Box 699
Strawberry Hills, NSW 2012
Australia

For customers in USA, Canada, the EU and UK,
we now offer flat-rate local returns via our returns portal HERE.

Fixed return rates are:

USA: US$15

Canada: CA$16

UK: £14

EU: €8-16 (depending on country/location)

ATTAQUER RETURNS

TO RETURN AN ITEM SIMPLY
FOLLOW THE INSTRUCTIONS ON
YOUR RETURNS FORM, WHICH
IS LINKED AT THE BOTTOM OF
YOUR ORIGINAL ORDER AND
SHIPPING CONFIRMATIONS.

For anywhere in the world, excluding USA, Canada, the UE, and the UK, please post your return along with the completed return form (at the bottom of your order confirmation) to:

Attaquer Pty Ltd
PO Box 699
Strawberry Hills, NSW 2012
Australia

For customers in USA, Canada, the EU and UK, we now offer flat-rate local returns via our returns portal HERE.

Fixed return rates are:

USA: US$15

Canada: CA$16

UK: £14

EU: €8-16 (depending on country/location)

OUR RETURNS POLICY

We are happy to provide refund, exchange or store credit for the amount paid on full priced* (non-sale) items returned within 30 days of your original order date, excluding shipping costs and any taxes/duties.

These items must be returned ‘as-new’ in a saleable condition and be unworn, unwashed and complete with all original tags and in original packaging.

The above conditions also apply to our satisfaction guarantee.

All returns for change of mind, sizing, etc. must be received
by within 60 days of purchase.

All sales are FINAL on sale items marked as 'Final Sale', which means these items cannot be returned or exchanged unless faulty. Final Sale items are those items marked as 'Final Sale' on the product page or discounted via coupon during specific sale periods (e.g. Black Friday).

*Items purchased with industry and crash replacement discounts are not eligible for refunds, only store credits.

Please note that while items qualifying for free exchange will
be shipped to you at Attaquer's expense, we are unable to
cover the costs of inbound postage.

ITEM DETAILS	REFUND	STORE CREDIT	EXCHANGE
Full priced item returned within 30 days	Yes	Yes	Yes
Full priced item returned outside 30 days (up to 60 days)	No	Yes	No
Sale item (within 30 days)	No	Yes*	No

* Excluding sale items marked as 'Final Sale'

PLEASE NOTE:

Please make sure all returned items are well packaged and make sure to keep a copy of your tracking number. Attaquer cannot take responsibility for items damaged or lost in the return transit.

Attaquer can only accept returns for purchases made from the Attaquer website and not from our retail partner stores. Please contact your place of purchase for details of their returns and exchange policy.

Exchanges are dependent on stock availability at the time of return. Should an item be out of stock or discontinued an item of the same value or a store credit will be issued.

Items purchased with industry or crash replacement discounts are not eligible for refunds, only store credits.

HOW DO I RETURN AN ITEM?

We want to ensure you are happy with the product and size you’ve bought. If you would like to make an exchange on your purchase please refer to your returns form, which can be found via the 'Click here to print your PDF Invoice & Returns form' link, located towards the top of your original order and shipping confirmations.

FAULTY GOODS AND WARRANTY

Attaquer is proud of its commitment to high quality products and manufacturing standards. Unfortunately on rare occasions it is the case that faults may occur. If you believe your product is faulty, please contact us at info@attaquercycling.com with detailed photos and descriptions of the fault. Attaquer reserves the right to repair the garment if possible.

WARRANTY PERIOD

All Attaquer garments are sold with a 12 month warranty, from the date of purchase. Claims for warranty must be made within this period.

Please note: Cheap, low-quality detergents, particularly when used with top-loader washing machines, can cause discolouration of garments as detergent will often not been sufficiently dissolved prior to contact with fabrics. Damage of this nature will not be covered under warranty.

The address for returns outside USA, Canada, Europe and UK is:

Attaquer Pty Ltd
PO Box 699
Strawberry Hills, 2012, NSW
Australia

OUR RETURNS POLICY

We are happy to provide exchanges or a store credit for the amount paid on full priced* (non-sale) items returned within 30 days of your original order date, excluding shipping costs and any taxes/duties. You may also opt for a refund on these items. These items must be returned ‘as-new’ in a saleable condition and be unworn, unwashed and complete with all original tags and in original packaging.

For full priced items returned outside 30 days and sale items (excluding items marked as 'final sale'), we will issue a store credit (for the amount paid excluding shipping/taxes/duties). These items are not eligible for refund.
To exchange a full priced or item returned outside 30 days or sale item, please use your store credit to place a new order.

Please note that while items qualifying for free exchange will be shipped to you at Attaquer's expense, we are unable to cover the costs of inbound postage.

ITEM DETAILS	REFUND	STORE CREDIT	EXCHANGE
Full priced item returned within 30 days	Yes	Yes	Yes
Full priced item returned outside 30 days (up to 60 days)	No	Yes	No
Sale item (within 30 days)	No	Yes*	No

* Excluding sale items marked as 'Final Sale'

PLEASE NOTE:

been tried on and not worn or used.

Refunds and store credits are for the value of items returned and will be issued exclusive of shipping costs.

Goods must be returned ‘as-new’ in a saleable condition and be unworn, unwashed and complete with all original tags
and in original packaging.

Please make sure all returned items are well packaged and make sure to keep a copy of your tracking number.

Attaquer cannot take responsibility for items damaged or lost in the return transit.

Attaquer can only accept returns for purchases made from the Attaquer website and not from our retail partner stores. Please contact your place of purchase for details of their returns and exchange policy.

Exchanges are dependent on stock availability at the time of return. Should an item be out of stock or discontinued
an item of the same value or a store credit will be issued.

Items purchased with industry or crash replacement discounts are not eligible for refunds, only store credits.

HOW DO I RETURN AN ITEM?

FAULTY GOODS AND WARRANTY

WARRANTY PERIOD

All Attaquer garments are sold with a 12 month warranty, from the date of purchase. Claims for warranty must be made within this period.

The address for returns outside USA, Canada, Europe and UK is:

Attaquer Pty Ltd
PO Box 699
Strawberry Hills, 2012, NSW
Australia

ATTAQUER RETURNS

TO RETURN AN ITEM SIMPLYFOLLOW THE INSTRUCTIONS ONYOUR RETURNS FORM, WHICHIS LINKED AT THE BOTTOM OFYOUR ORIGINAL ORDER ANDSHIPPING CONFIRMATIONS.

ATTAQUER RETURNS

TO RETURN AN ITEM SIMPLYFOLLOW THE INSTRUCTIONS ONYOUR RETURNS FORM, WHICHIS LINKED AT THE BOTTOM OFYOUR ORIGINAL ORDER ANDSHIPPING CONFIRMATIONS.

OUR RETURNS POLICY

PLEASE NOTE:

HOW DO I RETURN AN ITEM?

FAULTY GOODS AND WARRANTY

WARRANTY PERIOD

OUR RETURNS POLICY

PLEASE NOTE:

HOW DO I RETURN AN ITEM?

FAULTY GOODS AND WARRANTY

WARRANTY PERIOD

TO RETURN AN ITEM SIMPLY
FOLLOW THE INSTRUCTIONS ON
YOUR RETURNS FORM, WHICH
IS LINKED AT THE BOTTOM OF
YOUR ORIGINAL ORDER AND
SHIPPING CONFIRMATIONS.

TO RETURN AN ITEM SIMPLY
FOLLOW THE INSTRUCTIONS ON
YOUR RETURNS FORM, WHICH
IS LINKED AT THE BOTTOM OF
YOUR ORIGINAL ORDER AND
SHIPPING CONFIRMATIONS.