Shipping policy
We want you to enjoy your Attaquer goods as soon as possible after placing your order.
We aim to despatch all orders within 48 hours (2 business days) of your order being received by us. Australian orders are sent via Australia Post. All international orders are sent via DHL express.
In most cases, your order should arrive between 5 and 7 days after placing your order, when shipped to an Australian address. Delivery to locations outside Australia may take up to 4-21 days or more to be delivered.
The time frames above are estimates only, and Attaquer Pty Ltd makes no guarantees nor accepts any liability for deliveries that occur outside these estimates.
How will your order be delivered?
Orders despatched to addresses within Australia are delivered by Australia Post.
Orders despatched to addresses outside Australia are sent (wherever possible) via DHL express.
International Shipping
Duties and taxes are calculated based on the items ordered, shipment destination, and the value of the purchase. If duties and taxes are charged at checkout, they will appear as a separate line item. If they are already included in the product price, there will be a note at checkout clarifying this. Some countries require duties and taxes to be paid upon delivery, and they will be the customer’s responsibility. It will be noted at checkout for full transparency before you order.
Please refer to the table below to view Duties and Taxes and Free Shipping Threshold policies for each country.
| Country | Duties and Taxes | Free shipping threshold | Express shipping under threshold |
|---|---|---|---|
| Europe | Duty & Tax Inclusive | €200 | €15 |
| Canada | Duty Inclusive & Tax at Checkout | $280 CAD | $20 CAD |
| China | Duty & Taxes Paid on Arrival | ¥2200 | ¥150 |
| Czech Republic | Duty & Tax Inclusive | 6000 Kč | 500 Kč |
| Denmark | Duty & Tax Inclusive | 1600 kr. | 150 kr. |
| Hong Kong | Duty & Tax Inclusive | HK$1000 | HK$120 |
| Israel | Duty & Tax Inclusive | ₪1200 | ₪120 |
| Japan | Duty & Tax Inclusive | ¥25000 | ¥2500 |
| Korea (South) | Duty & Tax Inclusive | ₩250000 | ₩25000 |
| Malaysia | Duty & Tax Inclusive | RM1000 | RM80 |
| Mexico | Duty & Tax Inclusive | MX$5000 | MX$500 |
| New Zealand | Duty & Tax Inclusive | $200 NZD | $20 NZD |
| Norway | Duty & Tax Inclusive | kr2600 | kr200 |
| Poland | Duty & Tax Inclusive | zł1000 | zł100 |
| Rest Of World (AUD) | Calculated and Displayed at Checkout | $300 AUD | $30 AUD |
| Saudi Arabia | Duty & Tax Inclusive | SAR1200 | SAR100 |
| Singapore | Duty & Tax Inclusive | S$250 | S$20 |
| Sweden | Duty & Tax Inclusive | kr2500 | kr200 |
| Switzerland | Duty & Tax Inclusive | CHF150 | CHF15 |
| Taiwan | Duty & Taxes Paid on Arrival | NT$5000 | NT$500 |
| United Arab Emirates | Duty & Tax Inclusive | AED1000 | AED50 |
| United Kingdom | Duty & Tax Inclusive | £150 | £15 |
| United States | Duty Inclusive & Tax at Checkout | $200 USD | $15 USD |
Please note: Shipping costs to locations not listed above may not include overseas taxes, duties or tariffs. This will be displayed at the checkout and will be payable by the customer.
GOODS PURCHASED ONLINE FOR PERSONAL USE
You may be charged customs duties and taxes for something purchased online because:
- Duties and taxes are most typically not included in the price of the goods you purchase online, and might not be included in the overall shipping costs you pay to the online retailer.
- When purchasing goods online, some or all of these goods may not originate in the country you reside in, therefore are subject to a customs duty, which is a tariff or tax imposed on goods when transported across international borders.
- When goods are not shipped domestically (within your country) or within a single customs union you are liable to pay any inbound duties and taxes which your local customs authority deems appropriate.
- To ensure the courier can deliver your goods in shortest possible time after entering your country or customs union, pays the customs authority on your behalf for any duties and taxes that are due on the goods.
- Once the duties and taxes are fully repaid to the goods will be delivered to you
- What is payable, if anything, depends on where the goods are sent from, the type of goods, their transactional value and the weight of the package
When buying goods online, you should always check whether they are either being sent to your address from:
- Your country
- Another country
- Outside your customs union country
Note: Different rules apply when buying goods for commercial use.